- Arranging landing and overflying permissions from Egyptian CAA on behalf of carrier
- Providing crew with the latest met reports and NOTAMS for departure, destination and alternate airports
- Liaising with airport authorities in order to obtain suitable parking for arriving aircraft
- Sending arrival and departure messages to carrier.
- Delivering important messages
- Filing ATC flight plans and arranging slot times for departures
- Informing authorities about delays or program change